State Farm® Insurance Agent Trek Sinclair
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Doobie Snacks
October 17, 2024
5
out of
5
rating by Doobie Snacks
"Excellent service, Very helpful"
We responded:
"Thank you, Doobie, for your wonderful review! I'm glad you found our service excellent and helpful. Your satisfaction is our priority, and we're grateful for your feedback. If you need any further assistance, feel free to reach out anytime. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Garrett Newton
October 5, 2024
5
out of
5
rating by Garrett Newton
"Diana is such a pleasure to work with, I had some very unique insurance needs and she was able to get me exactly what I needed."
We responded:
"Garrett, thank you for your wonderful review! I'm glad Diana could assist with your unique insurance needs and provide exactly what you were looking for. We appreciate your trust in our office and are always here to help with any future needs. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Don Brandon
October 2, 2024
5
out of
5
rating by Don Brandon
"I'm moving from Arizona and had to switch my car insurance policy to CA. Alicia was awesome and got me setup quickly, and took care of cancelling my old policies. Highly recommend!"
We responded:
"Don, thank you for sharing your experience! I'm glad Alicia could assist you with the transition from Arizona to California and make the process smooth by setting up your new policy and canceling the old ones. We appreciate your recommendation and are here for any future needs you might have. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Paul Kelly
September 18, 2024
5
out of
5
rating by Paul Kelly
"TJ at State Farm was so thorough and personable! Went through all of our documents so we could make the right decisions on our home owners policy. So thankful!"
We responded:
"Paul, thank you for your wonderful review! I'm glad to hear that TJ was able to assist you thoroughly and make the process of reviewing your homeowners policy smooth and personable. We're grateful for your trust in us and are always here to help with any future needs or questions. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Michael W
September 11, 2024
5
out of
5
rating by Michael W
"We have been with State Farm for more than 40 years. The staff at the Trek Sinclair office is knowledgable, courteous and genuinely care. In particular TJ went beyond all expectations to ensure our policies were fair and up to date. Thanks TJ for all your care and concern."
We responded:
"Michael, thank you for your loyalty over the past 40 years! I'm glad to hear that our team, especially TJ, has been able to provide knowledgeable and courteous service. It's wonderful that TJ went above and beyond to ensure your policies are fair and up to date. We appreciate your kind words and look forward to continuing to serve you. If you ever need further assistance, our office is here for you. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Nicholas Cesare
June 3, 2024
5
out of
5
rating by Nicholas Cesare
"I was paying way too much at Farmer’s for bare minimum insurance. After seeing so many commercials I decided to call State Farm. I’m so glad I did! I spoke with Diana Sinclair. Diana was able to lower my monthly rate as well as give me more than two times the amount of coverage I had with Farmer’s. She was fast, friendly, and very empathetic! 10/10 service! I am so glad to have peace of mind and Diana’s support made that possible! Thanks, Diana!"
We responded:
"Nicholas, I'm glad you found better coverage with us and had a positive experience with Diana! We're pleased to have provided you with fast, friendly, and empathetic service. Thank you for choosing State Farm for your insurance needs! - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Drew Garcia
April 13, 2024
5
out of
5
rating by Drew Garcia
"The team here are all so informative, personable, and caring. Not only did they make the process of getting insurance less dreadful, they made it painless and relatable with genuine banter!"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us. - Trek Sinclair - State Farm Insurance Agent"
Lexi Lou
April 4, 2024
5
out of
5
rating by Lexi Lou
"Just changed State Farm agents to Trek Sinclair and had our first appointment with him. He is professional, knowledgeable and courteous. He takes his time and explains things thoroughly. His office staff are also top notch. Very responsive to any emails and phone calls and very friendly. So happy we made this switch."
We responded:
"Thank you for the positive feedback, Lexi! I'm delighted to hear that you had a professional and knowledgeable experience with our office. We are pleased to have you as a valued client and look forward to assisting you with your insurance needs in the future. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
Lizandra Fregoso
March 16, 2024
5
out of
5
rating by Lizandra Fregoso
"Trek and his team make it easy to get all your insurance needs.TJ is extremely professional and always gets things handled in a timely manner while making the process extremely pleasant. Very on the ball with prompt service no need to wait around on anyone else I’ll guarantee no other agency will provide you better service.Locally owned and operated is a nice touch too."
We responded:
"Lizandra, we are thrilled to hear about your positive experience with Trek and the team at our agency. We take pride in providing professional and timely service while ensuring a pleasant process for all your insurance needs. Thank you for recognizing TJ's exceptional service and our commitment to prompt assistance. We appreciate your kind words and look forward to continuing to serve you. Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
John Hillerman
March 2, 2024
5
out of
5
rating by John Hillerman
"Timely and complete response to claim inquiry."
We responded:
"Thank you for the five stars, John! And thank you for trusting us with your insurance needs."
J Wall
February 28, 2024
5
out of
5
rating by J Wall
"TJ is always a pleasure to work with. She is always willing to take the time necessary to handle any questions or concerns. TJ is a HUGE asset to the team. With that said, everyone in Trek’s office is very helpful and a pleasure to work with. Highly recommend!"
We responded:
"Thank you, J! We are fortunate to have hard-working team members, like TJ, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Traci Stilwell
February 23, 2024
5
out of
5
rating by Traci Stilwell
"TJ is amazing. She is very knowledgeable and always answers my questions. She is kind and patient when helping me. Thank you, TJ!"
We responded:
"Thank you, Traci, for the big shoutout to TJ! We appreciate you recognizing her expertise and kindness. If you ever have more questions or need assistance, TJ and the team are here for you!"
Chris Stidham
February 16, 2024
5
out of
5
rating by Chris Stidham
"I was transferred here after my previous agent retired. Difference has been night and day service wise. Thank you!"
We responded:
"Chris, thank you for the positive rating! Our team treasures your trust in us to manage your insurance policies."
David Flores
November 15, 2023
5
out of
5
rating by David Flores
"Thank-you Alicia you were of great help, so professional and understanding. Got me a great policy I'm so happy you are amazing, so glad I called State Farm"
We responded:
"David, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Alicia cares a lot about our customers."
jaime rubio
November 14, 2023
5
out of
5
rating by jaime rubio
"Beautiful service Diana was a great with getting my new life an car insurance couldn't ask for better service!!"
We responded:
"Jaime, thank you for sharing your experience with Diana! We greatly appreciate you letting us be your good neighbor."
jessica chavez
November 10, 2023
5
out of
5
rating by jessica chavez
"I was delighted after my call with State Farm Alicia Chavez. I couldn’t believe she was bilingual as well. It’s amazing to have Alicia part of an amazing company. Thank you for being so kind I hope nothing but the best in life to not only her but State Farm in general:)"
We responded:
"Thank you, Jessica, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Alicia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
James Merkel
September 2, 2023
5
out of
5
rating by James Merkel
"Alicia was awesome she was able to sign us up for our homeowners policy and also our autos and we received a multi policy discount. In these days when California insurers are letting people down Trek Sinclair Ins has brought us peace of mind I highly recommend their agency for all of your insurance needs! Emily & James Rocklin California"
We responded:
"Hi James! Thank you for the five-star rating for Alicia! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
MTB Racefan
September 1, 2023
5
out of
5
rating by MTB Racefan
"It was time for a full review of all of our policies and I worked with TJ. We spent about an hour going over coverages and costs, mainly because I had so many questions. TJ explained everything in great detail, wasn’t rushed, and we made adjustments that we mutually thought were for the best. They are a great office to work with!"
We responded:
"Hi! Thank you for the five-star rating for TJ! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Ryan Houdeshell
September 1, 2023
5
out of
5
rating by Ryan Houdeshell
"Trek took over my account after my previous State Farm Agent had retired in 2019. His office has always gone the extra distance to ensure my insurance needs have been met. TJ Williams whom I have dealt with many times was very helpful in obtaining the new vehicle Insurance I required for a new vehicle purchase today. Assisting her with getting me the quote I needed was her counterpart Alicia. I am very impressed with there level of commitment to their customers. THank you folks for all of your help and follow-up."
We responded:
"Thank you, Ryan, for the amazing review! Our team works hard to provide a great insurance experience in El Dorado Hills and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
James Bailey
August 31, 2023
5
out of
5
rating by James Bailey
"Wrap it up, your search for all your insurance needs ends here. This branch, like Michael Jordan, is the greatest of all time and cannot be topped. While everyone at this branch handles business like no other, TJ holds a special spot in my roster. Sometimes I hit her with a 5 item list and she has them in my inbox before the phone call is over. This is a perfect example of hiring good people. And treating them right. The environment they create makes the customer feel appreciated and welcomed."
We responded:
"Hi, James! Thank you for the praise for TJ! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Randy Clark
June 20, 2023
5
out of
5
rating by Randy Clark
"Nice office, very clean. Cute little robot vacuum roving about (could be a tripping hazard as it's very quiet, fyi) incredibly nice staff."
We responded:
"Thank you for taking the time to leave us a review, Randy. Our State Farm office in El Dorado Hills would be nothing without policyholders like you!"
Heath Sherratt
June 16, 2023
1
out of
5
rating by Heath Sherratt
"We moved all of our policies to Trek becuase Jerry Dizon, our original agent, whom we loved and are very grateful for and miss dearly, sold his practice to Peter Schiro, who was terrible. Trek used to work for Jerry and we remembered him being involved in some of our claims previously and figured he would be better than Pete, so we moved all of our policies. Unfortunately, that has not been the case. Trek finds it difficult to perfom his job when there is an actual need from his clients. I have to cll in every week to follow up on things he is supposed to be keeping me updated on. I recently called him to find out what is going on with my son's car (it was stolen back in February and nothing has been resolved yet and the whole situation has been a nightmare of incompetence on the part of State Farm) and he told me he would check in with clais and see what was going on and get right back to me...that was two days ago. I called today to speak with him and he tried to get me to start the whole process over with one of his employees. I'm done with Trek and with State Farm. Apparently, it's not about the company, but who you get in the company because our experience with Jerry Dizon was incredible"
We responded:
"Dear Heath, We sincerely apologize for any disappointment you may have experienced. While we understand that we cannot control the claims department, we want to assure you that we always strive to exceed your expectations. We were aware of the challenges you faced when you transferred to us in the middle of your claim, and we had set clear expectations beforehand. Our team made every effort to go above and beyond in assisting you, but it seems we may have fallen short during the application process. We appreciate your feedback and value your satisfaction. If there is anything further we can do to address your concerns, please let us know. Thank you for your understanding."
Robin LeGrand
June 6, 2023
5
out of
5
rating by Robin LeGrand
"Nearly one year ago I signed with Trek Sinclair State Farm insurance. TJ Williams handled my account....To this day continues to get back to me quite quickly with any little question. TJ has made me feel like I was her only client. She had to work with a 21 day close on a home I purchased, and never was there a shadow of a doubt that she would be prompt, reliable, and trustworthy to get back to my mortgage lender. She is extremely, extremely responsive she is delightful....awesome, an amazing communicator! She has always gone above and beyond!!!... recommend 110%!!"
We responded:
"Thank you, Robin, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your insurance policies! We are lucky to have hard-working team members, like TJ, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Brooke Pettigrew
May 22, 2023
5
out of
5
rating by Brooke Pettigrew
"I just opened a new policy with Tj and she is the best! You can tell she's just a happy soul ready to get your insurance needs taken care of! Shes saving me 40$ a month and I bet she will save you too."
We responded:
"Brooke, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Hunter Gibson
May 2, 2023
5
out of
5
rating by Hunter Gibson
"Amazing!"
We responded:
"Thank you for the five-stars, Hunter! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."