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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Merkel

September 2, 2023

5  out of  5 rating by James Merkel
"Alicia was awesome she was able to sign us up for our homeowners policy and also our autos and we received a multi policy discount. In these days when California insurers are letting people down Trek Sinclair Ins has brought us peace of mind I highly recommend their agency for all of your insurance needs! Emily & James Rocklin California"

MTB Racefan

September 1, 2023

5  out of  5 rating by MTB Racefan
"It was time for a full review of all of our policies and I worked with TJ. We spent about an hour going over coverages and costs, mainly because I had so many questions. TJ explained everything in great detail, wasn’t rushed, and we made adjustments that we mutually thought were for the best. They are a great office to work with!"

Ryan Houdeshell

September 1, 2023

5  out of  5 rating by Ryan Houdeshell
"Trek took over my account after my previous State Farm Agent had retired in 2019. His office has always gone the extra distance to ensure my insurance needs have been met. TJ Williams whom I have dealt with many times was very helpful in obtaining the new vehicle Insurance I required for a new vehicle purchase today. Assisting her with getting me the quote I needed was her counterpart Alicia. I am very impressed with there level of commitment to their customers. THank you folks for all of your help and follow-up."

James Bailey

August 31, 2023

5  out of  5 rating by James Bailey
"Wrap it up, your search for all your insurance needs ends here. This branch, like Michael Jordan, is the greatest of all time and cannot be topped. While everyone at this branch handles business like no other, TJ holds a special spot in my roster. Sometimes I hit her with a 5 item list and she has them in my inbox before the phone call is over. This is a perfect example of hiring good people. And treating them right. The environment they create makes the customer feel appreciated and welcomed."

Randy Clark

June 20, 2023

5  out of  5 rating by Randy Clark
"Nice office, very clean. Cute little robot vacuum roving about (could be a tripping hazard as it's very quiet, fyi) incredibly nice staff."

Heath Sherratt

June 16, 2023

1  out of  5 rating by Heath Sherratt
"We moved all of our policies to Trek becuase Jerry Dizon, our original agent, whom we loved and are very grateful for and miss dearly, sold his practice to Peter Schiro, who was terrible. Trek used to work for Jerry and we remembered him being involved in some of our claims previously and figured he would be better than Pete, so we moved all of our policies. Unfortunately, that has not been the case. Trek finds it difficult to perfom his job when there is an actual need from his clients. I have to cll in every week to follow up on things he is supposed to be keeping me updated on. I recently called him to find out what is going on with my son's car (it was stolen back in February and nothing has been resolved yet and the whole situation has been a nightmare of incompetence on the part of State Farm) and he told me he would check in with clais and see what was going on and get right back to me...that was two days ago. I called today to speak with him and he tried to get me to start the whole process over with one of his employees. I'm done with Trek and with State Farm. Apparently, it's not about the company, but who you get in the company because our experience with Jerry Dizon was incredible"

Robin LeGrand

June 6, 2023

5  out of  5 rating by Robin LeGrand
"Nearly one year ago I signed with Trek Sinclair State Farm insurance. TJ Williams handled my account....To this day continues to get back to me quite quickly with any little question. TJ has made me feel like I was her only client. She had to work with a 21 day close on a home I purchased, and never was there a shadow of a doubt that she would be prompt, reliable, and trustworthy to get back to my mortgage lender. She is extremely, extremely responsive she is delightful....awesome, an amazing communicator! She has always gone above and beyond!!!... recommend 110%!!"

Brooke Pettigrew

May 22, 2023

5  out of  5 rating by Brooke Pettigrew
"I just opened a new policy with Tj and she is the best! You can tell she's just a happy soul ready to get your insurance needs taken care of! Shes saving me 40$ a month and I bet she will save you too."

Hunter Gibson

May 2, 2023

5  out of  5 rating by Hunter Gibson

Bill Wagner

February 21, 2023

5  out of  5 rating by Bill Wagner
"Trek and all of his El Dorado Hills office staff are all stars! They are always there with good information, be it about a claim or other vehicle, home or personal liability questions. Most importantly, they are there when I need them for real insurance coverage claims. Thanks Trek!"

Jason Roberts

February 18, 2023

5  out of  5 rating by Jason Roberts
"CRUSHING IT. I had some tight timelines for business insurance needs for a client contract, and this team went above and beyond to make it happen. Excellent customer service to boot. 10/10, will use again."

C/J Playa 47

February 14, 2023

5  out of  5 rating by C/J Playa 47
"Hello Trek, We are writing to thank you for our new insurance coverage. The ever changing wildfire status makes getting the correct coverage a challenge. Thankfully, StateFarm was able to meet the challenge, while many others could not. We want to recognize Alicia's dedication to helping us to achieve our goal. She is knowledgeable, efficient and skilled at getting us through the process. She answered our many questions and was able to clearly explain our options. Carolyn and Jim"

Steve Meinhofer

February 2, 2023

5  out of  5 rating by Steve Meinhofer
"Alicia was extremely knowledgeable and helpful. A pleasure to work with and gave me confidence that my all insurance needs were being met and in good hands."

Kevin Hill

February 2, 2023

5  out of  5 rating by Kevin Hill
"Very pleasant, informative and professional"

David Padilla

January 12, 2023

5  out of  5 rating by David Padilla
"The office was very helpful in finding quality insurance at affordable rates! Alicia is the best"

Annie Sullivan

December 1, 2022

5  out of  5 rating by Annie Sullivan
"Kristin was excellent in helping me get the best price for my condo insurance. Saved me a lot of money! She was very sweet and answered all my questions."

Melinda Vickrey

November 12, 2022

5  out of  5 rating by Melinda Vickrey
"Super helpful and knowledgeable."

sara sin

November 4, 2022

5  out of  5 rating by sara sin
"So helpful and informative! The agents are knowledgeable and friendly! They have a customer for life!"

I'm greg

October 14, 2022

5  out of  5 rating by I'm greg
"Alicia, was very patient and helpfull getting my home insured after I was cancelled due to high fire threat."

Patrick Reilly

September 30, 2022

5  out of  5 rating by Patrick Reilly
"Well I had to wait five long years for State Farm to even except me as I think that is there policy for house insurance or maybe the fact that I lived up north in fire country but I’ve gotta tell you that while waiting the five years I was paying some other place $275 bucks a month just for my house and now I’m with State Farm and paying the exact same $285.16 per month but for full coverage of my Harley as I doubled the blue book price of it and my house that has the same footage and my Mini coupe full coverage and finally my Ford 4X4 f150 ins required by law. Yes all three vehicles and my house as it’s only $97 per month as opposed to $275 so wait the five years if needed because after that you just can’t beat their prices!!!!! Patrick"

Treasure Brown

September 6, 2022

5  out of  5 rating by Treasure Brown
"TJ TJ TJ. TJ is the goat. We stan TJ. TJ is carrying this company. TJ is the reason that I consider y’all to be good neighbors. Give the homie TJ a raise, we Stan TJ. Great communication, very nice, wonderful customer service, quick and efficient 10/10."

Kai Ace30

August 9, 2022

5  out of  5 rating by Kai Ace30
"Alicia was wonderful and very knowledgeable. Super helpful when I was in a pinch."

Ravi Sood

July 20, 2022

5  out of  5 rating by Ravi Sood
"I had a fantastic experience with Diana at Trek Sinclair -- she was incredibly helpful in accommodating all of my needs on very short notice, even when Geico couldn't insure my home, with very reasonable rates. Highly recommend!"


July 14, 2022

5  out of  5 rating by teresa
"I can’t say enough good things about this office! Trek, Diana, Alicia, TJ, and Parker are all wonderful and have taken the time to help me out and explain everything to me. I highly recommend this great team!!"

mary Johnston

July 11, 2022

5  out of  5 rating by mary Johnston
"Great customer service, very responsive and takes the time to clearly explain coverage."